Unable to Check for Updates

Decided to check for updates via Help -> Check For Updates and got a dialog box saying it can't connect to the internet. First time I've seen this. I am running 5.5.2 (831) which is the latest dev build it looks like.

No settings to really change in the internet settings. I don't have proxy checked.

Outside of the program I can get to pspad.com fine.

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Mark H.

Do you use any proxy server?
When PSPad checks new version, it opens
www.pspad.com
or
www.pspad.com
This page returns 1 line with current version

I am not using a Proxy server.

I just checked again and it worked fine. Whatever was causing it before seems to have sorted itself out.

I did shut down my PC for awhile today but not sure if that would have had anything to do with it.

Anyway, for now it's solved.

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Mark H.

Thought I would add to this to say the problem seems to be with AT&T's DNS servers. If I check for updates 3 or 4 times it eventually finds it.

Same thing if I ping pspad.com from a DOS command prompt. A couple times it can't find it and then it does.

I would even see it with Firefox not finding the forum. If I change Firefox to use DNS over HTTPS with Cloudflare handling the DNS, it never has a problem finding the forum.

So, don't think it's anything wrong with the program. Probably need to contact AT&T and find why their DNS severs are a bit flaky when it comes to certain domains.

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Mark H.

It can be related to recent Cloudflare problems

You might be right. I noticed this after Cloudflare had their big outage in November. Hmm, looks like had another one on December 5th. Possibly related.

Anyway, I know how to get by now.

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Mark H.

I’d also check whether the file encoding and line endings are what PSPad expects, since those can sometimes cause odd behavior. Reopening the file in a fresh instance of PSPad has helped me troubleshoot similar issues before.